Thank you for ordering from us! We have great confidence in our products and have many happy customers but we understand that sometimes buying on the internet is tricky and you may change your mind. You can return any item within 6 months of receiving your order (unused, with tags on and in the original packaging) for a full refund, exchange or a refund to store credit (+10% additional value).
Please be aware that items purchased from our online or in-person sample sales cannot be returned or exchanged.
To create your returns label, please click on the relevant link below and enter your details, including the order number (excluding the #).
UK Returns (Free)
Click Here For UK Returns Portal
US Returns ($7.50)
Click Here For US Returns Portal
US customers, please contact us before paying for your returns label if:
- You have received an item that is incorrect, or faulty.
- If the total value of the items you are returning is $20 or less.
EU Returns
We will refund the cost of sending back your order. To get a refund for your postage cost, please use a NON-TRACKED or ECONOMY POSTAL SERVICE (address below) and email us proof of postage and your order number. *Please note* we can only give a refund if a non-tracked service is used.
Returns address (Polish Warehouse)
Little Green Radicals c/o ILG
Yusen Logistics (Polska) DC4
Ul. Księdza Jerzego Popiełuszki 17
55-080 Kąty Wrocławskie
Polska
For any further information or assistance please contact customerservice@littlegreenradicals.co.uk.
Returning a Gift?
We understand you may not want to let the person who gifted you know it was not the right fit/item for your little one.
Please contact customer service customerservice@littlegreenradicals.co.uk with as much detail as possible (such as the sender's name or order number) and we can advise next steps.
Please note - We can only offer a gift voucher for the value of your unsuitable item(s).
